Privacy Policy

At Printasticc, your privacy is of the utmost importance to us. We are fully committed to safeguarding your personal data and ensuring that your information is collected, processed, and used responsibly, transparently, and in accordance with the UK General Data Protection Regulation (UK GDPR).

This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or engage with our services.

1. Information We Collect

We may collect and store the following types of personal information when you interact with us:

  • Personal Details: Name, email address, phone number, billing and shipping address—provided voluntarily when placing orders, signing up for newsletters, or submitting enquiries.

  • Browsing Data: Information collected via cookies and analytics tools (such as your IP address, device type, browser, and pages visited) to help us optimise your experience on our website.

  • Order & Transaction Data: Details of products purchased, payment status (note: we do not store credit/debit card information on our servers).

2. How We Use Your Data

We only use your personal data for legitimate business purposes, including:

  • Order Processing & Fulfilment: To confirm and process your orders, provide invoices, and coordinate delivery via third-party couriers.

  • Customer Support: To respond to queries, requests, or complaints submitted via email or our contact forms.

  • Marketing (With Consent): If you opt in, we may send occasional emails about new products, promotions, or company updates. You may unsubscribe at any time.

  • Website Improvements: To analyse traffic and user behaviour, helping us enhance our services, website functionality, and customer experience.

We do not use your data for automated decision-making or profiling.

3. Data Sharing

We respect your privacy and do not sell, rent, or trade your personal data. However, your data may be shared with third parties only when necessary to fulfil our obligations to you:

  • Payment Providers (e.g., Stripe, PayPal): To securely process payments.

  • Courier Services (e.g., Royal Mail, DPD): For order delivery purposes.

  • Legal Authorities: If legally required to comply with applicable laws, regulations, or court orders.

All third-party service providers we work with are vetted and required to comply with data protection regulations.

4. Cookies & Tracking Technologies

Our website uses cookies to personalise your browsing experience and analyse user behaviour. Cookies help us remember your preferences, manage login sessions, and improve website performance.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of some parts of the website.

5. Data Security

We take data security seriously. All sensitive data is encrypted using SSL (Secure Socket Layer) technology. In addition, we implement firewalls, access restrictions, and regular audits to prevent unauthorised access or misuse of your personal information.

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We therefore cannot guarantee absolute security but are committed to continuous improvement in this area.

6. Your Rights Under UK GDPR

As a UK-based user, you have the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Ask us to correct inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your data, subject to legal obligations.

  • Right to Restrict or Object to Processing: In certain circumstances, you can limit how your data is used.

  • Right to Data Portability: Request transfer of your data to another service provider.

  • Right to Withdraw Consent: You can opt out of marketing emails at any time using the unsubscribe link or by contacting us directly.

To exercise any of these rights, please contact us at:

📧 Email: support@printasticc.com

We will respond to your request within 30 days in accordance with data protection laws.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please get in touch:

Printasticc
  Union, 2-10 Albert Square, Manchester, M2 6LW, United Kingdom
  support@printasticc.com
  +44 2038 552207